Terms and Conditions of Carriage

General

  • Weight restrictions require all passengers and or cargo to be weighed prior to departure
  • Changes in passenger or baggage weight may result in additional charges
  • Upon booking, a weight allowance will be stipulated to passengers

 

Drugs and Alcohol

  • No dangerous good are permitted to be carried on the flight.
  • The Pilot in Command is the final authority in deciding if the goods are deemed as hazardous or dangerous

 

Dangerous Goods

  • No dangerous good are permitted to be carried on the flight.
  • The Pilot in Command is the final authority in deciding if the goods are deemed as hazardous or dangerous 

 

Payment Terms

  • Unless prior arrangement has been made payment in full is required prior to the flight
  • Payment can be made by Bank transfer, Credit Card, or Cash

 

Cancellation Policy

  • Cancellations within 24-48 hours of the flight may attract a 50% cancellation fee.
  • If a flight is cancelled due to adverse weather conditions or technical issues Jetstream Air Services will refund the amount in full or rebook the flight at no extra cost

 

COVID Policy

All passengers must wear masks when enter or disembarking the Jetstream lounge or terminal & at all times during flight

  • Passengers must advise prior to the booking if they have travelled to a designated hotspot or public exposure site within the last 14 days
  • Passengers may be refused travel if they are unwell or display flu like symptoms
 

Enquire Today

Contact Us

Request a Quote

drop us a line